Medical Records Clerk in Gardena, CA at Pipeline Health

Date Posted: 6/8/2022

Job Snapshot

Job Description

Job Summary:

Performs under the supervision of the HIM Supervisor. This position ensures timely completion and reporting of delinquent medical records for various Medical Staff Committees. Customer service focused. Production of accurate suspension list to be distributed Hospital wide. To include any and all other duties assigned by the HIM Director and or Supervisor.

Essential Job Duties:

  • Sends out notification of incomplete/delinquent charts to appropriate physicians in a timely manner.
  • Revises/updates suspension lists in a timely manner and distributes list accordingly.
  • Call physicians’ office at a minimum 2 times a week to remind of their incomplete/delinquent records.
  • Assists physicians with record completion in the EMR.
  • Gather statistics daily and reports monthly H&P, OP Reports to HIM Supervisor for Committee meetings.
  • Maintains incomplete record rate below 50% of discharges at least 90% of the time.
  • Prepares physician’s suspension list after sending physician’s first notices and sending physicians suspension notices 48 hours prior to actual suspension.
  • Performs other duties assigned to me by my Director/Supervisor.

Behavioral Standards:

  • Exhibits customer and service oriented behaviors in every day work interactions.
  • Demonstrates a courteous and respectful attitude to internal workforce and external customers.


  • Provides accurate and timely written and verbal communication of information in a manner that is understood by all.
  • Able to listen, understand, problem-solve, and carry-out duties to ensure the optimal outcome.
  • Able to use IT systems in an accurate and proficient manner.


  • Contributes toward effective, positive working relationships with internal and external colleagues.
  • Demonstrates cooperation, flexibility, reliability, and dependability in all daily work activities and a willingness to collaborate with others for the good of the customer and the organization.


  • High school graduate or some college course work.
  • Prefer at least 2 years of current experience in an acute care setting

Licensure/Certifications: N/A

ADA/Physical Demands:

  •  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Such accommodations must be requested by the employee/applicant in order to be considered.
  • Required to stand; walk; sit; use hands to fingers, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk and hear; and may taste and smell. The employee is regularly required to lift, push and/or pull weights in excess of 10 pounds, with assistance. Visual abilities, auditory abilities, must be intact to perform duties.