Job Description

                                                                                          **** This will be a temporary role ****

Job Description

Job Title: Medical Assistant

Job Summary:

Provides the highest level of patient care by completing the Providers orders accurately and efficiently while demonstrating compassion and empathy. Facilitates communication among team members, patient/family to provider and physician/offices and other healthcare team members under the supervision of the Director, Clinic Operations.

Essential Job Duties: 

• Maintain compliance with HIPAA and other organization and government regulations applicable to the Patient Access setting

• Provide excellent customer service at all times by effectively meeting patient’s needs, understanding who the patients are and building quality relationships.

•   Provider orders are completed in a timely manner and documented in electronic medical record system.

• Review Authorization and confirm correct protocol

• Collect and prepare laboratory specimens and contact courier as needed

• Monitor and observe patients and report on conditions to the Providers

• Set up and maintain examination room ready for Provider evaluation

• Initial all completed line items on Protocol encounter form

• Provide comfort measures to patients (e.g. Water, Blanket, Cold pack, Wheelchair)

• Review Patient health history inputted into the system ( e.g. ROS, HPI, PMH)

• Discharge patient with necessary information and paperwork (e.g. DME, Rx, Work Note)

• Ability to work in a fast-paced environment

Other Job Functions

• Maintain a clean working environment. This includes your personal workspace and the facility (e.g. Nurses station, patient rooms, restrooms, waiting rooms, break rooms).

• Patient rooms are stocked with supplies at the beginning of every shift (e.g. ear speculums, bed paper, sanitizer, cotton tip applicator)

• Complete requisition forms and log specimens out with accurate patient demographics In order to meet the business need and provide the highest quality of care to our patients and customers, individuals may be required to work beyond normally scheduled shifts and will be required to comply with the organization’s attendance policies.

Education, Licensure and/or Certification

• High school diploma or equivalent

• Front and or back office experience preferred

• Medical Assistant Certification

• BLS/ CPR Card EXPERIENCE REQUIRED

• Previous experience working directly with the patients in a hospital, clinic, physician office or other   medical setting preferred.

Equipment Knowledge Required

• Computer, office equipment (photocopier, scanner, fax, etc., multiline phone system.

• Proper use of an EKG Machine, WBC Machine, HemoCue – Hemoglobin, and Glucose Machine

• Blood Pressure/Oxygen/Pulse Machine

• Pulmonary Function Test

• Sphygmomanometer

Safety Requirements

• Employees are responsible for all aspects of the organization’s safety and health program including compliance with safety rules and regulations, remedying unsafe working conditions, and for continuously practicing safety while performing duties.

Physical Requirements
 While performing the duties of this job, the position is frequently required to do the following:

• Use standard office equipment and access, input, and retrieve information from a computer.

• Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.

• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.

• Frequently bending, squatting, kneeling, climbing with the use of a step stool and twisting.

• Lift and carry up to 20 pounds.

• Sit or stand for minimum periods of one hour at a time.

• Give and follow verbal and written instructions with attention to detail and accuracy.

• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret and/or analyze complex data and information.

• Vision: see details of objects at close range.

• Coordinate multiple tasks simultaneously.