Job Description

Job Description and Performance Standards

Job Title / Department:             Medical Assistant

HRMS Title:

Certified Medical Assistant (MA)

General / Administrative Duties

•         Accurately schedules patient appointments and clearly communicates appointment information to patient.

•         Maintains medical records according to WRMG procedures.

•         Assists in maintaining a neat, clean, and orderly appearance in the lobby and overall center throughout the day.

•         Prepares assists and accurately completes all intake and outtake forms.

•         Maintains a safe, secure, and healthy work environment.

•         Conducts business in a service-oriented manner that is attentive and respectful of patients, visitors, and coworkers.

•         Attends staff meetings and training as required.

•         May assist with but is not limited to; clerical activities related to patient intake, data verification, office communications.

•         Notate and chart effectively, ensuring patients information is correct and accurate.

•         Coordinates with patient and hospital to schedule procedures as needed.

Clinical Duties

•         Places patient in exam room for provider evaluation.

•         Obtains medical history and verifies patient information.

•         Takes vital signs and performs all ancillary tests appropriate to skill level and within the medical assistant scope of practice.

•         Supports patient care delivery.

•         Maintains and operates clinical equipment, including calibration and record keeping in accordance with current policy and procedures.  

•         Perform Medical Assistant skills check off with clinic provider to ensure quality and standards are maintained.

•         Be an advocate for both employee and patient if the manager is unavailable.

Job Requirements:

•      High school diploma

•       MA Certification from a licensed medical assistant school

•      2 years of clinical experience preferred